Below you will find a guide to major correspondence with the main measures we are asked. If you want more precision on a model, do not hesitate to send us an email!
All our packages are sent by colissimo. You will receive your order either directly to the delivery address provided, or to your usual post office in case of absence. And of course, you will be able to follow the evolution of your package on colissimo.fr with your tracking number.
- France : Colissimo Suivi
- Europe : Colissimo Suivi Europe
- Dom - Tom : Colissimo Suivi Dom - Tom
- Rest of the World : Colissimo Suivi International
The times indicated are indicative and in working days.
Terms & Conditions
This site, accessible at www.petitpont.co (PETIT PONT), is published by:
PETIT PONT company with a capital of 5000 euros, registered with the R.C.S. of Créteil under the number 831 489 646, whose registered office is located at 15 rue danielle mitterrand, 94110 ARCUEIL represented by Jean-joseph VITAL dully authorized,
The individual VAT number of the company PETIT PONT is: FR72831489646
The site is hosted by the company OVH, located 2, rue Kellermann - 59100 Roubaix, (telephone: +33 9 72 10 10 07 price of a fixed call in France).
The Director of Publication of the Site is Mrs. PICHET Jessica.
The price of the products in force at the time of the order is indicated in euros all taxes included (TTC) except delivery and transport costs. In the event of promotion, the Operator undertakes to apply the promotional price to any order placed during the promotional period.
The price is payable in euros (€) exclusively. The price is due in full after confirmation of the order. The proposed prices include discounts and rebates that the Operator would be required to grant.
If shipping or carriage charges apply, they will be added to the price of the Products and shown separately prior to the Customer's validation of the order. The total amount due by the Customer and its details are indicated on the order confirmation page.
Payment is made by credit card or by a Paypal account. PETIT PONT undertakes not to retain any financial data received at the time of payment.
The Customer expressly acknowledges that any order made on the Site is an order with obligation to pay, which requires the payment of a price against the supply of the Product ordered.
In any case, the Operator reserves the right to check the validity of the payment, before the order is dispatched, by all necessary means.
The "click" of the consumer under the purchase order constitutes an electronic signature which has, between the parties, the same value as a handwritten signature.
Confirmation of order
At each step of the processing of your order (receipt, change of availability, shipping) an email is sent to you. The mail confirming the processing of your order and the sending of your package will specify to you the tracking number and the link to the site of the carrier for the follow-up of the delivery.
PETIT PONT reserves the possibility of not confirming an order for any reason whatsoever (problem concerning the order received or problem of supply of articles). It has 7 working days to indicate that it can not satisfy the order and ask you to modify otherwise to cancel it.
Deadline for withdrawal
You have a period of 7 days (from the date of receipt) to return an item if it does not bring you full satisfaction, only if it has never been worn and if its box has not been opened. We can make a refund (amount of item or items excluding postage) within a maximum of 30 days. The return port is at your expense. We do not assume the shipping costs in the case of a new shipment for exchange. Before any return of goods, it is imperative to contact us. The return of the goods must be carried out in the original packaging with a copy of the invoice and the return number inscribed on the package. All goods used by the customer will not be refunded or exchanged.
For all orders or product inquiries:
Retention of title clause
The products remain the property of PETIT PONT until the complete collection of the price by our company. Until that date, the goods delivered shall be deemed to be consigned and the buyer bears the risk of any damage which this material may suffer or cause for any reason whatsoever. Notwithstanding any clause to the contrary, in case of non-compliance by the buyer of one of the deadlines of payment, PETIT PONT without prejudice to its other rights, can obtain, by registered letter, the return of the material at the expense of the buyer until to the latter's fulfillment of all the commitments.
This agreement is subject to French law. The language of this contract is French. In case of dispute, the Commercial Court of Créteil (France) will be competent.
PETIT PONT undertakes not to disclose to third parties the information you provide to us. These are confidential. Consequently, in accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose your personal data.
The site www.petitpont.co is the property of PETIT PONT in its entirety, as well as all rights related thereto. All texts, works, illustrations and images reproduced on www.petitpont.co are reserved under copyright and intellectual property, and for the whole world. As such, and in accordance with the provisions of the Intellectual Property Code, only use is permitted for private use, subject to different or even more restrictive provisions of the Code of Intellectual Property.
Any reproduction, total or partial, is systematically subject to the authorization of PETIT PONT.
In front of the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. Therefore, we are committed to respect the privacy of the personal information we collect.
Collection of personal information
We collect the following information:
- Zip code
- Phone number
The personal informations we collect is collected through forms and through the interactivity established between you and our website.
Your banking informations are not stored on our website but through our Snipcart & Stripe payment providers.
Right of opposition and withdrawal
We are committed to offer you the right to oppose and opt out of your personal informations.
The right of opposition is understood as the possibility offered to Internet users to refuse that their personal informations are used for certain purposes mentioned during the collection.
The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can:
- Adress : 15 rue Danielle Mitterrand, Arcueil 94110
- Mail : firstname.lastname@example.org
- Website: petitpont.co/apropos
We are committed to recognize a right of access and rectification to data subjects wishing to consult, modify or delete information concerning them.
The exercise of this right will be done:
- Adress : 15 rue Danielle Mitterand, Arcueil 94110
- Mail : email@example.com
- Website : petitpont.co/apropos
The personal informations we are collecting are kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal informations, our site uses an SSL protocol
(Secure Sockets Layer).
We are committed to maintain a high degree of confidentiality. However, since no mechanism provides maximum security, there is always a risk involved when using the Internet to communicate personal information.
We are committed to respect French legislation.